Plumbing Field Manager Job Description

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For over 30 years, Delta Mechanical has been a leader in providing plumbing services to residents across the United States and we are currently serving the Florida, Colorado, California, Arizona, Texas, and Nevada markets. We are rapidly growing and are looking for those like us who are passionate about serving our customers. Delta Mechanical is seeking a Field Operations Manager to join the team to lead with energy, integrity, support and positivity.

Compensation to be determined upon experience.

Responsibilities include but are not limited to:

  • Oversee and maintain team of top-performing plumbing technicians.

  • Work directly with executive management on operational strategy as related to performance and goals.

  • Support dispatchers in scheduling technicians for appropriate jobs according to vicinity and skill set.

  • Regularly visit job sites for quality control, coaching and training purposes.

  • Regularly visit clients and customers to maintain network and relationships.

  • Responsible for expanding network and developing new relationships for new opportunities.

  • Technical support for all field technicians and laborers.

  • Review technicians work orders to make sure that all work is being done to code and correctly.

  • Act as the primary connection between the office staff and the field and answer any technical questions that may arise.

  • Advise executive management on growth opportunities.

  • Identify and eliminate waste in existing processes and procedures.

  • Identify and eliminate risk within the organization.

  • Assure that communications from the office reach the field in a timely and efficient manager.

  • Maintain controls over materials purchased inventory.

  • Regularly assess skill sets and provide evaluations, and coaching.

  • Identify and replace non-performers.

  • Conduct interviews with new technicians and laborers and assess their skills to see if they meet company standards.

  • Perform related duties as assigned, within your scope of practice


  • Service Industry experience is preferred

  • Minimum of 5 years’ field management experience required

  • Minimum of 5 years' customer service experience required

  • Must be completely drug free at all times

  • Must possess strong ability to communicate effectively with clients, team members, management, and vendors in both written and verbal form

  • Excellent customer service and organizational skills

  • Proven ability to identify new opportunities for growth

  • Positive and energetic approach

  • Strong residential plumbing service experience

  • Must have excellent trouble shooting skills and problem-solving skills- think out side of the box


The ability to lift up to 50 lbs, be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices when needed), work from heights, work in small crawl spaces.

This position is a Safety Sensitive position and requires the ability to work in a constant state of alertness and in a safe manner for your safety & health and/or others.

Benefits Include:

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Company paid life insurance with extended buy up options

  • Paid Time Off

  • Company cell phone

  • Company vehicle

  • Company uniforms


Delta Mechanical Inc. is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year


  • 401(k)

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Referral program

  • Vision insurance


  • 10 hour shift

  • 8 hour shift


  • Plumbing: 3 years (Required)

  • Management: 3 years (Required)

  • Customer service: 3 years (Required)

Work Location: On the road